Developing a LEAN culture at your workplace: fueling your bottom line©

S. Castorani

INTRODUCTION
In honor of the passing of Yogi Berra this week I thought I would begin my talk by quoting a few “Yogism’s” that are appropriate for this talk.
“It’s tough to make predictions, especially about the future”
“You can observe a lot just by watching”
“If you don't know where you are going, you might end up somewhere else”
All of the above quotes are relevant to understanding and embracing business in general, but can especially be applied to LEAN culture. My favorite is: “You can observe a lot just by watching.” LEAN is a process that begins with observation.
I want to remind everyone that I was here last year and discussed how North Creek is using the Working Smarter Training Challenge™ to teach LEAN culture in our workplace. Similar to LEAN, the Working Smarter program teaches easy ways to take action that drive waste out of our processes. This enables our business to score a series of wins while we as individuals get to be rewarded like champions. Eventually everyone in the company develops the culture of seeking continuous “wins” or continuous improvement. These actions resulted in the reduction of lost time, decreasing unnecessary costs, and ultimately allowing us to find better ways to service our customers.
Castorani, S. 2016. Developing a LEAN culture at your workplace: fueling your bottom line©. Acta Hort. (ISHS) 1140:207-210
http://www.actahort.org/books/1140/1140_48.htm
English

Acta Horticulturae